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  2. FAQ's

FAQ's

Size Guide

  • How do I know the size of my pet's collar?
  • How do I know the size of my pet's bow tie?
  • Do you accept customized size?
  • Can I fit my purchase to my cats?

Shipping

  • How much is your delivery fee?
  • Do you offer same-day delivery?
  • How will my order ship?
  • How long will my purchase take to arrive?
  • Can you ship overseas?
  • What happens if I failed to receive my delivery?
See all 7 articles

Payment

  • What are your payment options?
  • Do you accept cash on delivery?
  • How do I avail of paying in installments?
  • How secure is your payment gateway?

Returns and Exhanges

  • What is your return and exchange policy?
  • What is your warranty policy?
  • Can I exchange or refund a personalized accessory?

Product Care

  • Is the pet cologne safe for dogs and cats?
  • How reliable are your QR Codes after wear and tear?
  • What is a Level-H QR Code?
  • Is it ok if the leather accessory gets wet?
  • What to do if the leather accessory gets soaking wet?
  • How do I clean my pet's leather accessories?
See all 13 articles

Dog Collar Size by Breed

  • Dog Collar Size by Breed
  • Dog Breeds that Start with A
  • Dog Breeds that Start with B
  • Dog Breeds that Start with C
  • Dog Breeds that Start with D
  • Dog Breeds that Start with E
See all 24 articles
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